Frequently Asked Questions
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How do I know what type of psychological assessment I need?
This is a question we get often, and the answer is: a clinical psychologist can guide you in the right direction!
There are many different types of specialized assessments, and if you are unsure what would need, we often suggest a one-hour appointment with one of our clinical psychologists. They can do an initial assessment and then recommend next steps. If you go on to do a specific assessment with us, the fee for the initial consult can usually be credited towards the cost of that assessment, so it gives you peace of mind that you’re taking the best steps, without ‘costing extra’.
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How long does it take to book an assessment?
Depending on the type of assessment needed, the wait time to get started is typically between 4-8 weeks. Depending on the type of assessment, the process varies a lot in length, but depends on the client's availability and ability to provide any needed materials.
Once we have everything we need (i.e., we have completed any assessment interviews and testing, and you have provided any other materials we need), the process to analyze the data and write the report is around 2-3 weeks for brief assessments and up to 6 weeks for the most complicated assessments.
This is a very short wait, and a very timely process, compared to other clinics, and we pride ourselves on keeping our waitlists short. We do a high volume of assessments, so we have worked hard to develop efficient processes. This allows us to maintain the highest standards, while keeping wait times to a minimum. This is important, because many of the our clients are in distress. We have heard of wait times at other clinics, measured in years, not months, which is very demoralizing for clients. We want to give hope, by providing answers and support in a timely manner.
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How do I know what type of therapy is right for me?
A great place to start is with a consultation with a psychologist, or other mental health professional who specializes in ‘triage’ (i.e., ‘triaging’ involves doing a preliminary assessment to determine what type of treatment is needed). In some cases, a client’s needs are clear from their initial inquiry, or from a quick phone call with one of our team members. In other cases, clinical assessment may be needed.
Basically, as soon as you reach out to us for help, we will work hard to understand you and your needs, so we can help line up the best possible care.
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Will therapy actually work for me?
Although there are a lot of factors that predict whether therapy will work for a person, we strongly believe that every person would benefit from counselling at certain times in their life. For people who are able to trust the process, look at their own ‘faults’ and ‘imperfections’ honestly, and work hard to make tangible behaviour changes, therapy will work.
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Do you provide assessments for medical-legal purposes?
No. We do not provide medical‑legal or forensic services, and our assessments aren’t for legal use. If you need an assessment for a lawsuit, insurance claim, child custody matter, labour dispute, human rights complaint, divorce/legal separation, or any similar legal process, Resilient Health is not the right clinic.
Our assessments are designed to help you understand your mental health and guide your care. We don’t write expert reports, appear in court, or act as subject experts. If you’re seeking legal‑purpose assessments, please contact a clinic that specializes in forensic psychology.
Why Choose Resilient Health?
We know there’s no one-size-fits-all approach to mental health. That’s why we focus on providing personalized care in a safe, compassionate environment.
Here are just a few reasons clients in Victoria, BC choose us for talk therapy and more:
- Comprehensive Care: From individual counselling to group therapy and specialised testing, we offer a variety of services under one roof.
- Evidence-Based Practices: Our team uses proven techniques like CBT and DBT to ensure you’re receiving care rooted in research and results.
- Human-Centred Approach: Therapy isn’t just about techniques—it’s about trust. We pride ourselves on creating warm, judgment-free spaces where clients feel heard.
- Tailored Solutions: Your goals guide us. We take the time to understand your needs and craft a plan that makes sense for you.